Fractional COO allows you to reap the benefits of senior-level leadership and expertise without the full-time commitment and costs
Partner with us to streamline operations, increase efficiency, and drive the growth of your organization.
How do you grow your company and still provide meaningful solutions to your customers, without sacrificing quality? For organizations that are trying to go from $1M+ to $10M in revenue, this is literally The 10 Million Dollar Question. And what is it that $10M companies have, that smaller companies do not?
As a small business owner, you've likely encountered many obstacles in pursuit of sustainable $10M revenue growth. It can be quite demoralizing... you work hard, you put in the extra hours outside of the office, and yet somehow (to this point), you haven't been able to reach this milestone.
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First, let's acknowledge that this is not an easy feat. In fact, less than 1% of businesses surpass the $10M mark. Do not despair, there's a silver lining here... If your business is generating at least $1M per year, you've already beaten out 95% of all businesses in the US. That's right, $1M in annual revenue puts your company in the top 5%.
This means you're not trying to climb a long steep hill from the bottom to reach the top 1%. In reality, you're not all that far from the summit. We're talking about edging out only 4 more measly percentage points to get into the top 1% from where you are. Sound doable? That's because it is! Take the first step of growing your company to $10M by taking advantage of Doxazo's Fractional COO services to streamline your operations through C-Suite expertise, without the high costs and long-term commitment of hiring a COO!
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“The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things.”
-Ronald Reagan
About this Service
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Most businesses operating in the $1-10M revenue interval don't have a dedicated chief operating officer on the payroll. Companies without COOs are at a serious disadvantage when it comes to capacity and expertise.
More often than not, a company's founder or owner takes on the responsibilities of both CEO and COO. As the business grows, it becomes increasingly difficult for one executive leader to focus on their responsibility as the visionary to grow the company; while also trying to seamlessly integrate the primary functions of business to accomplish long-term goals (in addition to managing the day-to-day operations).
A Fractional COO bridges the gap in your daily operations and helps your business grow when you don’t have the resources to hire a full-time employee for the job. This outsourced service gives you access to senior leadership services and expertise at a lower cost while freeing you up to focus on long-term goals and growth. We can assist you on a part-time or full-time basis depending on your organization's needs.
Our Fractional COO services are designed to have an immediate impact on your business's ability to create wealth, without requiring extensive effort or sacrifice on your part. Allow us to remove the roadblocks and challenges hindering your organization, and we will set you up to flourish in the future without us.
We want to enable you to take your small or medium-sized business to $10M, and beyond. Your decision to enlist a Fractional Chief Operating Officer (COO) is a major step in the right direction to get you there.
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Doxazo enhances industry best practices by adding our Combined Energy Approach™ to frameworks and standard Business Management methodologies. This allows us obtain impactful results while minimizing the impact of disruptions. Our tools to enhance Teamwork, Communication, Effectiveness, and Alignment help ensure buy-in and support, improving adoption and maximizing productivity.
This approach allows us to get everyone on the same page about what the company is trying to achieve. We'll help solidify your team, processes, and strategies, to better prepare you to support growth and scale effectively.
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What our Fractional COO services entail:
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Operational Assessment​​​
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Removing Obstacles and Barriers
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​Leadership and Support
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Oversight of day-to-day Operations
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Integration of Business Functions
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Special Projects Management
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Our Fractional COO capabilities:
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People
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Accountabilities
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Organizational Structure
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Attracting and Hiring Talent
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Training
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Reviews
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Coaching and Development
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Culture Alignment
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Conflict Resolution​
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Strategy
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​Shared Vision
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Core Values
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Core Focus
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Marketing Strategy
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Your Proven Process
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Long-term Goals
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Mid-term Goals
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Short-term Goals
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Removing Obstacles & Overcoming Challenges
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Execution
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​Data and Measurables
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Processes and Procedures
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Communication
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Project Planning and Management
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Technology and Automation
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Workforce Alignment
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Consistency
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Open, Honest, and Healthy Culture
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Stakeholder Feedback
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Redundancies, Contingencies, and Coverage
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Cash
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Accounting
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Analysis
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Cash Flow
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Pricing
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Volumes
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COGS
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Operating Expense
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AR
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Inventory
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AP
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*if you’re interested in exploring other organizational enhancement programs (rather than the above capabilities), be sure to check out our specialty service offerings by clicking here.
FAQs
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How do you grow your company and still provide meaningful solutions to your customers, without sacrificing quality?
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Taking advantage of Doxazo's Fractional COO service will strengthen your organization's operational infrastructure. Our senior-level leadership will bring expertise to help solidify your team, your processes, and your strategies. By partnering with us, you will be able to overcome issues and accomplish your company's goals in no time.
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...even if you have a busy schedule?
If you have a full schedule or perhaps you're in the midst of your "busy season", that's all the more reason to utilize a Fractional COO. In fact, the whole point of having a Fractional COO is to help free up some of your time. If you're constantly bogged down by the day-to-day, it's very difficult to work on advancing the business. We can assist you on a part-time or full-time basis depending on your organization's needs.
Don't delay taking advantage of this powerful solution that will so greatly help you and your stakeholders.
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...even if there doesn't seem to be any money in the budget?
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Most businesses operating in the $1-10M revenue interval don't have a dedicated chief operating officer on the payroll. Companies without COOs are at a serious disadvantage when it comes to capacity and expertise. A Fractional COO bridges the gap in your daily operations and helps your business grow when you don’t have the resources to have a full-time employee for the job. This outsourced service gives you access to senior leadership services and expertise at a lower cost while freeing you up to focus on long-term goals and growth. Hiring a Fractional COO allows you to achieve these things while only paying for what you need. We offer this premium service for a reasonable price, and it has the potential to have paid for itself many times over by freeing you up to advance your company.
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...even if your company is unique from all other companies?
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Fractional COO involves the use of best practices but it is by no means a "one-size-fits-all" solution. We'll take the time to gain insight into your unique organization’s strengths, weaknesses, opportunities, and threats. We conduct an Operational Assessment before we suggest changes to any existing people, processes, or strategies. Lastly, we're committed to making sure both our standards are met, whatever they may be.
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...even if you have tried in the past and were unsuccessful?
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Doxazo's Fractional COO services bridge the gap between intentions and actual results. For us, it's not enough to just "give you a fish to feed you for a day". We want to "teach you to fish to feed you for a lifetime" by guiding your team through the process of understanding, to gain confidence, become disciplined, and generate excitement so they don't lose momentum as soon as we walk out the door. Essentially, our goal would be to work ourselves out of a job. We will help your organization gain the capacity needed to grow whether that means serving as a short-term consultant, or an interim COO until you can hire the right person full-time.
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...even if you don't think it's possible?
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More often than not, a company's founder or owner takes on the responsibilities of both CEO and COO. As the business grows, it becomes increasingly difficult for one executive leader to focus on their responsibility as the visionary to grow the company; while also trying to seamlessly integrate the primary functions of business to accomplish long-term goals (in addition to managing the day-to-day operations). If you’re choosing to continue on in this way, it’s only a matter of time before you are left behind by your competition. Taking a step towards delegating some of the high-level work to a Fractional COO you can trust will help you ensure your company's future, but only if you choose to act.
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...even if you think it would be better suited for down the road?
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If you have a full schedule or perhaps you're in the midst of your "busy season", that's all the more reason to utilize a Fractional COO. In fact, the whole point of having a Fractional COO is to help free up some of your time. If you're constantly bogged down by the day-to-day, it's very difficult to work on advancing the business. We can assist you on a part-time or full-time basis depending on your organization's needs.
Don't delay taking advantage of this powerful solution that will so greatly help you and your stakeholders.
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Why Doxazo
Like many other firms, our Fractional COOs utilize best practices. Our focus is on streamlining operations, increasing efficiency, and driving the growth of your organization.
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With that said, not all Fractional COO services are created equal. While we utilize many of the same practices as the competition, we must emphasize that we are not all cut from the same cloth. We believe in "striking while the iron is hot". If you're interested in pulling the trigger, you shouldn't have to wait. We're committed to getting you rolling within 2 weeks of initial contact (if you so desire).
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Perhaps the biggest benefit of working with a Fractional COO is that you don't have to hire a full-time permanent executive if you're not ready to do so. Although this service is intended to outfit your organization with a temporary COO, our goal isn't just to offer temporary solutions. Our solutions are designed to last. We desire to impart the knowledge and practices that will allow you flourish on your own in the future without further need for external partners like us.
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We'll leverage tools and methods for improving Teamwork, Communication, Effectiveness, and Alignment within your organization (called the Combined Energy Approach™ ) to maximize productivity. Organizational shifts can take time, but we have found it can be greatly reduced when everyone has the same goal, they're working together, information is flowing, and the root causes of issues are being solved.
At Doxazo, we care about delivering positive results, so if you're not happy, we're not happy. None of our services cost anything if the client doesn’t feel value was received. Our guarantee states: “If when the work is done, the client does not feel that the full value was received, then the client decides how much it was worth and how much to pay (if anything).” That is how confident we are that we can deliver positive results.
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Fractional COO
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Bottom Line Up Front (BLUF):
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There are risks when hiring a full-time traditional COO, and having one on the payroll isn’t for everyone.
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A Fractional COO provides senior-level leadership and support to a business without the need for a full-time COO.
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Hiring a Fractional COO can be more cost-effective than hiring a full-time COO.
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Fractional COOs can be used as an interim solution, for project-based support, part-time support, start-up support, or turn-around support.
Contact us today for valuable support and leadership for your business without the cost and commitment of hiring a full-time COO!
In This Article
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What is a Fractional COO?
A Fractional Chief Operating Officer (COO) is a type of executive leader that holds the title of COO but only works on a contractual basis. In other words, a Fractional COO is an outsourced professional who temporarily serves as an organization’s chief operating officer.
This type of role is becoming increasingly popular in startups and smaller companies where the full-time responsibilities of a traditional COO may not be necessary, but specific projects or aspects of operations still require experienced leadership and management. Their services can be offered on a part-time or full-time basis depending on the needs of the organization.
Essentially, a Fractional COO provides the company with access to a senior-level operations professional on an as-needed basis, bringing expertise and experience to help drive growth and success.
Why would you partner with a Fractional COO?
Companies operating without a COO are definitely at a disadvantage, but having a high-priced full-time executive on the payroll doesn’t make sense for everyone. Before taking a look at the benefits of a Fractional COO, let’s examine some of the drawbacks of employing a full-time in-house COO.
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Here are some of the cons of hiring a traditional COO at a small business:
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Cost: Hiring a COO can be expensive, especially for a small business. This can put a strain on limited resources and may be a significant investment for a business that is just starting out or has limited funds.
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Cultural fit: There is a risk that a COO may not fit well with the culture of a small business. This can lead to tension and conflict, and can negatively impact the effectiveness of the COO's role.
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Difficulty in defining the role: Small businesses may have difficulty defining the specific role and responsibilities of a COO, which can lead to confusion and ineffective performance.
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Time and energy: Hiring a COO requires significant time and energy, including sourcing and interviewing candidates, negotiating terms, and onboarding.
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Overhead: Hiring a COO may increase the overhead costs of a small business, including compensation, benefits, and office space.
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Dependence: Hiring a COO may create a dependency on that individual, making it difficult for the business to function without them. This can limit the growth and scalability of the business.
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Lack of control: The COO may have a significant impact on the operations and culture of a small business, which can be challenging for the owners and management team who may feel they have lost control.
While hiring a COO can bring significant benefits to a small business, it is important to carefully consider the cons and potential risks before making the decision. A small business should carefully weigh the potential benefits and drawbacks and make a decision based on the specific needs and goals of the business. This is where a Fractional COO comes into play.
Partnering with a Fractional COO is often done by startups, small and mid-sized businesses to have access to a senior-level operations executive without incurring the costs and responsibilities associated with a full-time hire. By utilizing a Fractional COO, you’re adding an outside perspective and C-suite expertise to your team. They can offer fresh insights to innovate your business strategy, streamline operations, increase efficiency, and drive growth by implementing best practices and new technologies. Perhaps the biggest benefit of working with a Fractional COO is that you don't have to hire a full-time permanent executive if you're not ready to do so.
Organizations have plenty of goals to accomplish as well as challenges that need to be overcome. Hiring a Fractional COO allows them to achieve these things while only paying for what they need. This solution allows small businesses to gain the benefits of senior-level leadership and expertise without the full-time commitment and costs.
A Fractional COO can bring a wealth of experience and knowledge to help drive growth, improve processes, and make informed decisions. Hiring a Fractional COO is often more cost-effective than a full-time COO, as the company only pays for the time they actually work.
Partnering with a Fractional COO can strengthen an organization’s operational infrastructure. By solidifying the team, processes, and strategies, the company will be better prepared to support growth and scale effectively.
Who needs a Fractional COO?
Many businesses in all kinds of industries have benefited from the experienced leadership and expertise added by partnering with a Fractional COO. What’s more, they have done so without the full-time commitment and costs of having a full-time COO on their payroll.
A few of the industries that benefit from partnering with Fractional COOs include:
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The tech industry
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Healthcare
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Manufacturing
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Service-based businesses
The benefits of partnering with a Fractional COO aren’t limited to the industrial level.
Startups, small and mid-sized businesses often do not have the resources or need for a full-time COO but still need experienced leadership to help drive growth and improve operations. A Fractional COO provides access to this expertise without incurring the costs of a full-time hire.
Business owners can benefit from a Fractional COO by having the quality assistance of an operations professional who can provide guidance and help drive growth. This allows business owners to focus on other aspects of the business, such as strategy and sales.
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When is it time to partner with a Fractional COO?
If a business is experiencing any of these signs and has these characteristics, it may be time to consider hiring a Fractional COO to provide the necessary leadership and expertise to drive growth and success:
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If a business is growing quickly and needs experienced leadership to help manage operations and drive further growth, a Fractional COO can provide the necessary expertise.
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If a business needs help streamlining processes, improving efficiency, and increasing productivity, a Fractional COO can bring the necessary experience and expertise to help make these improvements.
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If a business is lacking senior-level leadership and decision-making in its operations, a Fractional COO can provide the necessary guidance and expertise to help drive growth and improve operations.
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If a business has complex operations that require experienced leadership to manage effectively, a Fractional COO can provide the necessary expertise to help improve processes and drive growth.
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If a business needs senior-level leadership but does not have the resources to hire a full-time COO, a Fractional COO can provide access to this expertise on a part-time or project basis, saving costs and reducing responsibilities.
How partnering with a Fractional COO works
A Fractional COO will typically perform the following once they’ve been contracted:
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Assess the current operations: Conduct a comprehensive assessment of the current operations to identify areas for improvement and determine the best course of action.
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Develop and implement strategies: Work with the management team to develop and implement strategies to improve operations, streamline processes, and drive growth.
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Provide senior-level leadership: Provide senior-level leadership and support to the management team, helping to drive growth and improve operations.
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Mentor and train: Mentor and train the management team to help build their skills and capabilities, and ensure they are equipped to drive growth and success.
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Provide ongoing support: Provide ongoing support to the organization, working closely with the management team to address challenges, drive growth, and achieve the desired outcomes.
The Fractional COO's role is to provide experienced leadership and support to the organization, helping to drive growth, improve operations, and achieve the desired outcomes. The specific responsibilities may vary based on the needs of the organization, but the goal is always to provide senior-level leadership and expertise to help drive success.
How often should a Fractional COO be used?
Applications for a Fractional COO can vary in terms of how long they are intended to be used and when they should be used. Here are some common applications:
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Interim solution: A Fractional COO can be used as an interim solution while a permanent COO is being recruited or while a business is undergoing significant change or growth.
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Project-based support: A Fractional COO can be used to provide project-based support for specific initiatives, such as implementing new systems, processes, or strategies.
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Part-time support: A Fractional COO can be used to provide part-time support on an ongoing basis, providing senior-level leadership and expertise without the need for a full-time COO.
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Start-up support: A Fractional COO can be used to provide start-up companies with experienced leadership and support as they grow and scale.
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Turnaround support: A Fractional COO can be used to provide turn-around support for businesses that are struggling, providing experienced leadership and support to help turn the business around.
When deciding whether to use a Fractional COO, it's important to consider the needs of the business and the desired outcomes. A Fractional COO should be used when a business needs experienced senior-level leadership and support but does not have the resources to hire a full-time COO. They can provide the necessary expertise and support to help drive growth, improve operations, and achieve the desired outcomes.
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Conclusion
The decision to hire a Fractional COO can be a significant one for a small business. As such, it is important to carefully consider the costs, cultural fit, time and energy required, overhead, and risks before making the decision to hire a traditional full-time COO.
A Fractional COO can provide the same senior-level leadership and support that drives growth, improves operations, and achieves desired outcomes. This solution can be an extremely valuable resource for small business owners that need someone they can trust to help free up some of their time, allowing them to focus on growing their business.
